Frequently Asked Questions
How can I book a transfer on ogarda.com?
Simply enter your trip details (pickup location, destination, date, and time) into the online booking form and follow the instructions to complete the payment.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking by accessing your personal account or contacting us via email. Please check our cancellation policy for specific terms.
What happens if my flight is delayed?
We monitor flight schedules to ensure your driver is available upon arrival. There are no additional charges for delays within the time limits specified in our terms and conditions.
What payment methods are accepted?
We accept payments via credit cards, bank transfers, and other secure options available at the time of booking.
Will I receive a confirmation for my booking?
Yes, you will receive a confirmation email with all the transfer details immediately after completing your booking.
How will I find my driver upon arrival?
Your driver will wait for you in the arrivals area holding a sign with your name. Specific details will be included in your booking confirmation.
Do I need to pay the full amount at the time of booking?
Yes, full payment is required to confirm your transfer.
Can I book a transfer for a group?
Absolutely! We offer vehicles of various sizes to accommodate both small and large groups.
Are there luggage restrictions?
Each passenger is allowed one standard suitcase and one piece of hand luggage. For extra or oversized luggage, please inform us in advance.
Can I book a last-minute transfer?
Yes, we accept last-minute bookings depending on availability. However, we recommend booking in advance to secure the service.